Privacy Policy

Last updated: June 2026

Who We Are

LumiAtlas is a wellness brand specialising in wearable RLT devices and infrared therapy wraps designed to support muscle recovery, comfort, and relaxation across the neck, upper back, lower back, and full body. Our flagship devices the Atlas Cape and Athina Shield, are built for people seeking red light therapy for neck pain relief, upper back tension, and lower back muscle recovery support. Our website is lumiatlas.com. When you purchase or interact with our store, you trust us with your personal data. We take that seriously.

What Information We Collect

  • Order information: name, email address, billing and shipping address, payment details, and order history
  • Account information: if you create an account, your login credentials and preferences
  • Device and browsing data: IP address, browser type, pages visited, and time spent on site (via cookies and analytics tools)
  • Communications: any messages you send us via email or contact forms

How We Use Your Information

  • To process and fulfil your orders for our photobiomodulation devices and red light therapy wearables for neck, upper back, and lower back recovery support
  • To send order confirmations, shipping updates, and support responses
  • To send marketing emails if you have opted in (you can unsubscribe at any time)
  • To improve our website, products, and customer experience
  • To comply with legal obligations

Sharing Your Information

We do not sell your personal data. We share it only with trusted third parties necessary to operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors (for secure transaction handling)
  • Shipping and logistics partners (to deliver your order)
  • Analytics providers (to understand how our site is used)

Cookies

We use cookies to keep your shopping session active, remember your preferences, and analyse site traffic. You can manage cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To make a request, email us at support@lumiatlas.com and we will respond within 30 days.

Data Retention

We retain your data for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

Contact

For any privacy-related questions, contact us at support@lumiatlas.com. We respond within 24 hours.