Our Warranty

Built to Last. Backed by Us.

Every LumiAtlas wearable red light therapy device is engineered with precision and tested to perform. We stand behind our craftsmanship with a comprehensive 1-Year Warranty on all RLT devices.

What's Covered

  • Manufacturing defects in materials or workmanship
  • Electrical or component failures under normal use
  • Faulty cables, connectors, or control units included in the original package

What's Not Covered

  • Physical damage caused by misuse, drops, or unauthorized modifications
  • Normal wear and tear over time
  • Damage caused by use outside the guidelines in the product manual
  • Devices purchased from unauthorized resellers

How to Make a Warranty Claim

Email us at support@lumiatlas.com with your order number, a description of the issue, and photos or video if applicable. Our team will respond within 2 business days.

If your claim is approved, we will repair or replace your photobiomodulation device at no cost to you, including return shipping.

60-Day Money-Back Guarantee

In addition to our 1-year warranty, every LumiAtlas RLT device purchase is backed by a 60-day money-back guarantee. If you're not satisfied with your red light therapy wearable for any reason within 60 days of delivery, contact us and we'll arrange a full refund. No questions asked.

Personal Support

You'll always speak with a real person. Our team is here to help you get the most out of your LumiAtlas photobiomodulation device from setup to long-term care.